RSC Meeting Information #4 QuestionPoint

At the request of the Technology Action Team, we assigned metadata tags to all of the email and chat sessions that we recevied in January.  The top five categories were:

Homework               59%

Reference & Research           54%

Circulation              36%

Catalog help                 28%

Electronic Resources         22%

We’re lucky to have an I-School student volunteer who will continue this metadata assignment for six additional months.  The data will be analyzed and used to guide design of our website and Ask a Librarian services.

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