Yes, it’s that time of the year. Our annual reference question survey will take place October 18-24. During this week you will count reference and directional questions, using the form found on the intranet. When the week is over, please send the forms and the totals for each day to Terry Beck at Service Center. You may submit the totals on paper or as an Excel spreadsheet.
It’s a good time to review the definitions of reference and directional questions. The current information is found on the intranet. If you have any questions, please contact your Reference Services Committee representative or Terry Beck.