Training Links

Are you planning training for 2011?  Want to bookmark where to go for online training for our electronic resources?  Here are links to our top 3 vendors and the Washington State Library’s free training resources:


Gale Webinars:


EBSCO Training Resources:


Proquest Training:


Washington State Library:


If you have any questions about training for Reference Services or our Electronic Resources, please contact Christa Werle, x7160.

Gale February Webinars

Biography in Context

Replacing Biography Resource Center, Gale Biography in Context represents a fundamental shift in Gale’s approach to product development. Discover everything that’s different and better than ever and learn how to navigate this engaging new resource for historical and current biographical research.

February 16, 11:00 a.m. – 12:00 p.m.

Gale Virtual Reference Library

Discover how the Gale Virtual Reference Library can help drive eBook usage by enabling your library to create its own eBook collection — providing access to reference materials that had previously been available only in the library. You’ll learn how to conduct basic and advanced searches, how to use the document toolbox and how this easy-to-use tool can help users get the most out of eBooks.

February 11, 7:00 a.m. – 8:00 a.m.

History in Context

Replacing History Resource Center, Gale History in Context represents a fundamental shift in Gale’s approach to product development. Discover everything that’s different and better than ever and learn how to navigate this engaging new resource — including how to review the general content, construct and employ different search strategies and how to differentiate between basic, person, subject, chronological and advanced search options.

February 9, 7:00 a.m. – 8:00 a.m. (ET)

FREE Training Opportunites from WSL – February 2011

Registration information at
Innovations at WTBBL

February 1; 9:00-10:00 a.m. PST

Learn how public libraries can assist Washington Talking Book & Braille Library members in their communities in downloading free books that patrons can keep for life. Presented by Eura Ryan, Washington Talking book & Braille Library.


Free Content for Library Collections: College of DuPage series “Library Futures: Staying Ahead of the Curve

February 4; 9:00-10:30 a.m. PST

The Internet offers a treasure trove of free resources that can greatly expand the range of information and services that libraries can offer their patrons. But it’s not always easy to find the best information to meet users’ needs. In this program, Michael Galloway, Manager, Digital Collections for ipl2: Information You Can Trust, and John Mark Ockerbloom, editor of The Online Books Page, will give a tour of some of the millions of books, magazines, journals, and informative web sites that can be accessed online for free. They will discuss how they evaluate and describe online resources to include in their directories, how readers can find what they need in these directories and elsewhere online, and how they can distinguish useful information from unreliable or irrelevant sites. You’ll find out how you can integrate free online resources with your local library offerings in ways that give patrons better service than either online or print alone can provide. And you’ll also learn how your library and your patrons can contribute to this growing corpus of knowledge.
Important Notes:
To receive instructions to view this session, select the 2nd option ” Series (4 programs) Paid for by State Library or Agency.”

This session will not be broadcast live at Washington State Library due to Library Legislative Day in Olympia. An archive will be available for a short time.


Trustee Orientation

February 7; 10:00-11:00 a.m. or 2:00-3:00 p.m. PST

February 8; 10:00-11:00 a.m. or 2:00-3:00 p.m. PST

Presented by Carolyn Petersen, Washington State Library. The session will cover the following:

  • Responsibilities of a board member
  • Differences between a governing and an advisory board
  • Roles of a governing and advisory library board
  • Differences between roles of the library board & the library director
  • Conduct of meetings
  • Open Meetings Act
  • What to do when the press calls
  • Resources from the State Library


Legal Reference for Public Librarians

February 14; 9:30-11:00 a.m. PST

Legal reference questions can be challenging to answer. This class will help public librarians learn practical skills for approaching these types of questions.

Participants will be able to:

  • Translate keywords from reference questions into legal search terms for finding resources
  • Describe legal resources available through WA web sites (KCLL, WashingtonLawHelp and others)
  • Refer legal questions as appropriate to a law library

Online via Elluminate. Instructions for log-in will be sent to each registrant.


Building Community Support for Broadband: Know Your Stakeholders

February 24; 9:00-10:00 a.m. or 2:00-3:00 p.m. PST

Community organizations, government officials, neighbors: these are just a few of your stakeholders. Understand who your stakeholders are and why they are important for Broadband support. These sessions are held in Elluminate and instructions will be sent to registered participants.

Subscribe to Gale In Context RSS Feed for Updates

When Gale In Context makes news, or new content is added or enhanced, be the first to know! Receive useful, up-to-date information that interests you most by subscribing to the Gale In Context RSS feed.

Sno-Isle Libraries currently subscribes to Biography in Context, Opposing ViewPoints in Context, World History in Context, and U.S. History in Context.  We will be trialing Science in Context in March 2011.

ProQuest Maintenance Window – 1/29/11

ProQuest® will be performing infrastructure maintenance on January 29, 2011. A twelve (12) hour maintenance window will be required for this maintenance. The window will take place from Saturday, January 29, 2011, at 7:00 pm to Sunday, January 30, 2011 at 7:00 am.

The following products will be unavailable during this window:

  • ProQuest platform products, ProQuest Historical Newspapers (traditional and graphical K12 interface)
  • Genealogy and local history products including  Ancestry Library Edition, & HeritageQuest Online
  • K-12 products, including eLibrary

New Languages in Mango!

As part of our regular subscription to Mango, there are now 10 new  basic & complete courses:

  • Cantonese Chinese
  • Croation
  • Danish
  • ESL Mandarin Chinese
  • Finnish
  • Haitian Creole
  • Irish
  • Levantine Arabic
  • Norwegian
  • Urdu

And don’t forget that our subscription already includes other hot topic languages like Farsi (Persian/Iran) and Pashto (Afghanistan, Pakistan, Iran)!  Any questions?  Give your Electronic Services Coordinator, Christa Werle, a call at x7160.

Reference Services Committee–Guidelines for moving something from Ref to Circ

At yesterday’s RSC meeting, one of the agenda topics was a question that came from a community library.  They were asking for guidelines for staff to use when making the determination about moving something from Reference to circulating.  And the request asked that those guidelines be placed on the intranet.

As we migrate to Polaris there will be some significant changes and one of those changes will be the use of REF in call numbers.  Although the catalog will reflect this, the spine labels will not be retrospectively changed.  New material will have that REF call number when we migrate.  And since this is a call number, it can only be edited by Catalog Services staff.  The movement of materials from Reference to circulating can still happen, but it will require some consultation with the RSC and approval by Terry.


Reference Services Committee–counting Book a Librarian?

At yesterday’s RSC meeting, one of the agenda topics was a question that came from a community library:

Should we be putting in programming stats “book a librarian” when it is on the reference desk and we are spending 10/15 minutes during lulls and we can spend that time on reference? Or is that just a long reference question?

The RSC determined that this is not something that you’d include in the Programming stats.  A regular Book a Librarian session that is scheduled would be included.

Skip Tracing Webinar – Free Reference Training

From Ask-WA, email list for the discussion and coordination of news and events involving virtual reference services in Washington State:

Happy New Year, Ask-WA!

I attended the Skip Tracing webinar this morning (free via WSL!) with Kim Ositis from the King County Law Library. It was my favorite online training I’ve attended in awhile, and Kim covered a lot of neat tools for stalking people in the name of reference.

The training is available as an Elluminate archive, here:

View the Elluminate Live! recording

Handouts are available on the KCLL website, here (currently the two links):

If you have some training time in the near future, watch this archive, or check out some of the trainings coming up on our action-packed training calendar:


Ahniwa Ferrari

Online Resources Consultant, Library Development

Washington State Library | Office of the Secretary of State

Free Medical Reference Training from WSL

Go To The Web And Say Ahh! Discovering Quality Health Information Resources and Approaches

Was that Multiple Myeloma or Malignant Melanoma?  Do questions like these have you quaking in your boots?!  Join Gail Kouame, Consumer Health Librarian, to brush up on your knowledge of quality health information resources as well things to consider when performing reference interviews for health and medical information.  This will be an interactive, hands-on session from which you will walk away with new knowledge and helpful resources – join us!

Gail Kouame; Consumer Health Coordinator from the NN/LM PNR at the University of Washington.

Register here.

Jennifer Fenton, CE/Training Coordinator

Washington State Library/Secretary of State


WSL provides information about outside training events for your convenience only; please contact the event sponsor for the most up-to-date information and all questions about the event.