Information Services @ Sno-Isle

The spot where information about information lives

Archive for the month “March, 2015”

Changes coming to GVRL and other Gale databases

On April 2 Gale will launch some rather significant changes to GVRL and their “in context” products.  They’re moving to responsive design, which will make things easier for our smartphone and tablet users.  They’re also freshening up the look of their products.  If you’d like to see how things will look, go to GVRL and click on the upper left side where it says Try New Experience.

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Top Ten in GVRL in February

We will start including the number of “retrievals” in this report.  That is a way of counting accesses.

The Greenhaven Encyclopedia of Greek and Roman Mythology 2002 116
Medieval Weapons 2007 42
Taylor Swift 2012 34
Religions of the World: A Comprehensive Encyclopedia of Beliefs andPractices, 2nd ed., vol. 1 27
Fashion, Costume, and Culture: Clothing, Headwear, Body Decorations, andFootwear Through the Ages, 2nd ed., vol. 1 22
The Rough Guide to New Orleans 2010 22
Fruit and Vegetables in Pots, 1st American ed. 2012 20
Self, Peer, and Group Assessment in E-Learning 2006 19
A Chinese History Reader 2010 18
Story of the Titanic 2012 18

100% in QuestionPoint!

After many years, we finally have all of our community library reference email groups in QuestionPoint.  Since we have new LAIIs, TAs, and IAs added this year, we’re able to fold in the last few libraries to QuestionPoint for email responses or chat follow-up.  So welcome, Brier, Camano Island, and Clinton–it’s good to have you on board!

It’s a good time to remind everyone:

  • Use scripts–and if you don’t remember how to do that, it’s on the intranet page about responding to email reference.
  • Remember to sign your name to the response.  We want to connect with our customers and using names helps make that connection.
  • A very limited number of staff can assign questions–that means if you need to have the question redirected you must contact the Reference Services Committee.  One of us will reassign the question to the right person or place.
  • If you are working on a question and need to leave a note, even if it’s just to say that you are working on it, please do that!

Top Ten Language Courses in Mango–February

Spanish, Latin American
French
Chinese, Mandarin
Russian
German
Scottish Gaelic
Japanese
Italian
ESL Spanish (Latin American)
Korean

No real surprises here, but the “second tier” of languages was pretty interesting!

Hindi
Oktoberfest, German
Thai
Swedish
Latin
Farsi
English Loanwords, Japanese
Wine and Cheese, French
Urdu
Portuguese (Brazil)

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